1. Information We Collect
We collect information you provide directly, including account details, profile content, and messages sent through the platform. Messages are processed and stored only to enable communication between users.
We do not monitor or access message content except as required to maintain platform integrity, comply with legal obligations, or investigate violations of our terms.
2. How We Use Information
We use your information to operate the platform, connect players and coaches, process subscriptions, and improve our services. We do not sell your personal data.
3. Authentication & Cookies
Coach Apex uses secure, HttpOnly cookies to manage authenticated sessions. We implement CSRF protection and do not expose authentication tokens to client-side storage.
4. Payments
Payments are processed by Stripe. Coach Apex does not store full payment card details. Stripe may collect and process payment information in accordance with their own privacy policy.
5. Data Storage & Security
Data is stored using secure infrastructure and access controls. We take reasonable measures to protect your information, but no system can be guaranteed completely secure.
6. Data Sharing
We only share data when necessary to operate the platform (for example, with payment processors) or when required by law. Public profile information may be visible to other users.
7. Your Rights
You can update or delete your account information at any time. You may also contact us to request access to or removal of your data, subject to legal obligations.
8. Changes to This Policy
We may update this Privacy Policy as the platform evolves. Continued use of Coach Apex after updates constitutes acceptance of the revised policy.